Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

All playlists deleted - please help

All playlists deleted - please help

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email that I used to registered, ALL of my playlists were gone. 

 

I immediately thought i had registered under a different account, but I checked all possible emails (don't have that many), and there was nothing. Please help. I tried restarting, and everything. Such awesome music was lost!

 

Plan

Free/Premium

Country

 

Device

iphone x

 

 

Reply
1 Reply

Hi vak8238!

 

Thanks for posting in the Spotify Community!

Try following the steps on this link.

 

Let me know if this helps.

Cheers!

Suggested posts