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Auto log off

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Auto log off

Sometimes my account automatically logs off and deletes all my songs.

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Hey @ekaradag14,

Thanks for getting in touch, and welcome to the Community!

I recommend checking out the โ€œDownloads unexpectedly removedโ€ section of the โ€œListen offline troubleshootingโ€ support article for some more help with this.

If the article doesn't help I recommend keeping your app updated with a clean reinstallation and avoiding any cache-clearing apps.

Hope this helps!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hey @ekaradag14,

Thanks for getting in touch, and welcome to the Community!

I recommend checking out the โ€œDownloads unexpectedly removedโ€ section of the โ€œListen offline troubleshootingโ€ support article for some more help with this.

If the article doesn't help I recommend keeping your app updated with a clean reinstallation and avoiding any cache-clearing apps.

Hope this helps!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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