Blocks of lyrics are skipped when airplaying from iPhone to TV

[mushoo92]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

USA

Device

(iPhone 13)

Operating System

(iOS 17)

My Question or Issue

There are some songs (noticeably Taylor Swifts TTPD album) that are being skipped blocks at a time and is not synced with the song at all when airplaying through the TV

[Susan_GP]

Hi there @mushoo92,

Thanks for reaching out to the Community and welcome!

First up, we'd recommend clearing the stored cache to check if that makes a difference. Once done, log out and back in twice in a row. This should resync your account info.

If that doesn't help, it's best to clean reinstall the app. This will ensure that you're running the latest app version.

Lastly, have you checked if it also happens when listening to music directly from the phone? And would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

We'll keep an eye out for your reply!