Bluesound node 2i

[user-removed]

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Guido]

Hey @user-removed.

Thanks for getting in touch!

It looks like you didn't write what we can help you with. Let us know and we'll look into it.

Have a nice day!

[user-removed]

Sorry for the delayed answer. The music just simply stops/pauses, it’s like it’s says;No I’ve had a enough for to day. I tried all the classic stuffs. Blusound said the problems were at Spotify,because of Spotify API. I really don’t know what that mean? But from my understanding it’s that Spotify controls everything. But somebody just can’t for fun push stop or pause button. It can happen suddenly. After a one hours,or a few hours. It can happen after 24 hours. Suddenly if I’m listening to Floyd and there’s :Il see you........ so I have push play it’s dark side of the moon. And it also loses connection with Spotify connect. It also simply switches to my iPad speakers. You don’t think my iPad and iPhone are to old?

[user-removed]

Do you have an option I haven’t tried. Thanks.

[Peter]

Hey @user-removed - help's here 🙂

Just to confirm, are you experiencing these issues across all your devices?

If so, do you mind switching to another account and seeing if the issue resolves itself?

Keep us posted 🙂