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Can't access spotify music on apple app. I try and log in and keeps coming up Error

Can't access spotify music on apple app. I try and log in and keeps coming up Error

Avatar of CJW1
Newbie
2017-05-03 01:36 AM
Can't access spotify on iPhone 7 keeps coming up error and when logging in it says an account has already been made for this email address
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Avatar of MattSuda
Spotify Star
Spotify Star
2017-05-03 01:03 PM

Hey @CJW1

 

It sounds like you are trying to login with your email address.

 

You need to login with your username and password. Can you try that instead?

 

Check out this support article:
https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

 

Let me know how it goes.

MattSudaSpotify Star
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