Can’t download my favorite Songs Playlist.

[Seanator]

Plan

Premium

Country

Switzerland

Device

iPhone 14 Pro

Operating System

iOs

My Question or Issue

As the title said, I can’t download my favorite songs playlist, but any other “normal” playlist I can download. There isn’t the download button, only the shuffle button.
What should I do?

[Lyubka]

Hey @Seanator,

Thank you for reaching out here in the Community. 

Based on what you're describing, we can assume that you have the newest Smart Shuffle feature turned on on your Liked songs playlist and that might be the reason why you can't download it.

We'd suggest that you turn it off and check if you'll be able to download now. You can turn Smart Shuffle on or off whenever you want by tapping through the Shuffle button at the top of your playlist or on the Now Playing View. It'll become gray when you turn it off. Below are two screenshots with Smart shuffle off and on just to illustrate how it should look like.

Smart Shuffle OFFSmart shuffle ON      

You can find more info about the Smart Shuffle in this article. If you have any input about this new feature - you're welcome to share it in this thread as your feedback is important to us!

Hope this helps. Let us know if you have any further questions 🙂