Can´t get last.fm to scrobble (Ipad2 & Iphone4s)

[Mellie]

Hi all,

been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling going on. Entered the same information in the Spotify´s Web-Player and it seems to work. When I enter last.fm directly, the only application connected to my last.fm profile is Spotify´s Web-Player.

I have tried to re-install Spotify-Apps and not to mention re-entering my last.fm´s information. Neither seem to work 😞

Thanks for your help in advance.

Cheers,

Mellie

[kbrooksc]

Hey there! Try the steps outlined here - http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/td-p/10...

[Mellie]

Thanks for your reply, kbrooksc. I´ve gone through all the steps included in the link, which you posted. Still can´t get scrobbling to work, which is why I posted 😉

Cheers,

Mellie

[kbrooksc]

but did you post all of the troubleshooting steps requested for us to assist? 

 === START OF TEMPLATE ===

Description

Replace this with a short description of the issue you're experiencing.

A more detailed description, using numbered steps

1. First I did this

2. Then I did that

3. I also did this

4. then this

5. then this

6. and finally, this

What I expected to happen

This is what I expected to happen

What actually happened

This is what happened instead.

My iPad/iPhone model

Eg. iPhone 3G, iPhone 4S, The New iPad, etc.

Device’s Operating System

E.g. 3.1.1, 4.1,5.1.1, 6.0.1, etc.

Is your device jailbroken?

If you don’t know what this means you can probably answer “No”

Approximately how many playlists do you have?

I.e. fewer than 10 or more than 200

Please also include how many, more or less, of those playlists are synced for offline use

My mobile Spotify version

E.g. 0.8.4.

My desktop Spotify version (if applicable)

E.g. 0.8.4.

My provider and country

Eg. AT&T, US; or Telia, Sweden

My username

To find this, click on your name at the top right of the site (next to where it says "Log out") then click Overview.

Do you have any screenshots you can attach to more clearly explain your issue?

If so, please paste them here

=== END OF TEMPLATE ===

[magnusf]

I have the same issue.

Description

iOS App won't scrobble to Last.fm

A more detailed description, using numbered steps

1. Checked that scobbling was enabled - Yes.

2. Checked username and pass correct, -yes- but no feedback of incorrect.

3. Restarted App, restarted iPhone.

4. Checked that "Private session" disabled - Yes.

5. Scrobling works in desktop version - Yes.

What I expected to happen

Scrobble tracks to last.fm after it is played.

What actually happened

Track not scrobbled.

My iPad/iPhone model

iPhone 4S.

Device’s Operating System

iOS 7.1.

Is your device jailbroken?

No

Approximately how many playlists do you have?

15.

5 offline.

My mobile Spotify version

1.5.0.2728

My desktop Spotify version (if applicable)

--

My provider and country

Telenor Norway

My username

magnusbf

Do you have any screenshots you can attach to more clearly explain your issue?

No.

[Mellie]

Same as magnusf except for the following:

My provider and country

O2, Germany

My username

mellie177

[jeremygoh]

Follow this:
http://community.spotify.com/t5/Spotify-Community-Blog/Post-of-the-Week-Last-fm-troubleshooting/ba-p...