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Can't log in on my phone though Facebook or log in

Can't log in on my phone though Facebook or log in

My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that hasn't helped. I've also tried to reinstall the app and that hasn't helped either. It's so frustrating - please help me get my music back!!!
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1 Reply

Hey @Tashainy,

 

Follow this to get a device password:

  1. Go to Facebook settings.
  2. Select Security.
  3. Select App Passwords
  4. Click Generate App Password
  5. Enter your current Facebook password and click Submit.
  6. Enter Spotify, and Facebook will automatically generate a password for you.
You can use it, with your Facebook email address as username, to log into Spotify directly on any device.
 
Hope it helps. 🙂
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