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Can't turn off Download

Can't turn off Download

I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office".  I then have the option to either Cancel or Remove.  I am worried to press Remove in case it deletes everything so I press cancel which leaves the Download button on, which surely will be using my data?  Has anyone else had this issue and if so, how do you switch the button off?  Thanks

Jo

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1 Reply

Hi @Jo2909, help's here!

 

When clicking 'Remove' on this pop-up it will remove the album/playlist from your library of items saved for Offline Mode. If you have an album saved in Your Library, this will not also be removed from there too, just your offline listening.

 

When clicking 'Cancel' on this menu, it will keep the the item in Offline Mode.

 

To keep items downloaded, you'll see the green toggle switch; it'll need to stay in that downloaded state to be listenable in Offine Mode.

 

Hope this answers your question?

Let us know if you need anything else.

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