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Charged THREE times without premium!

Charged THREE times without premium!

I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank statements but as soon as I sent them, they suddenly stopped replying to me? What kind of customers service is this?
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If they answer to you, spport is on the case, they can take up to 24-48h, please, be patient.

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