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Data Saver, video audio only settings are ignored

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Data Saver, video audio only settings are ignored

Turning on data saver, download audio only, and stream audio only does not work. I'm seeing video in podcasts.

 

Iphone 12 iOS 15.4.1, Spotify app 8.7.20.1724

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Hey @Nephilimi,

 

Thanks for reaching out about this in the Community!

 

This sounds a bit odd. Can you try performing a clean reinstall of the app, as described in this guide. Make sure you remove all Spotify app data before reinstalling, as corrupt data could be causing these settings to not get applied and saved.

 

Keep us posted on how you get on.

AlexModerator
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View solution in original post

2 Replies
Marked as solution

Hey @Nephilimi,

 

Thanks for reaching out about this in the Community!

 

This sounds a bit odd. Can you try performing a clean reinstall of the app, as described in this guide. Make sure you remove all Spotify app data before reinstalling, as corrupt data could be causing these settings to not get applied and saved.

 

Keep us posted on how you get on.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I have this issue and the above is NOT a fix. Spotify is the worst provider on the market. But they scored with JRE so feel they don’t have to work for customers anymore. 

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