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For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear in my songs folder. I've tried deleting the app and re-installing, I even downloaded the desktop version and it's doing the same thing. Has there been a software update that I missed? I've been a Premium member for months and untill yesterday, the Album and Songs folders were linked so when albums were downloaded, they would appear in the songs folder. That's no longer the case. Thanks in advance!
Hi!
I am from Android section but Spotify's UI should be the same.
Try heading to "Your Library" and then go to "Albums". If you saved entire albums, it should be there.
Have a nice day!
Same here, Artists and Album folders display normaly but the songs folder remains empty.
Thanks KYo
Yes, they should be but unfortunately since Friday, they aren't. Albums are all downloaded, green arrow icon is visible for all songs but the Songs folder remains empty.
I'm going to restate my problem since only two people have responded. Starting last Friday September 9th, if I download an album to my "Album" library, the songs from that album do NOT appear in my "Songs" folder so there's no simple way to shuffle my music. It's the same for ALL my devices (iPhone, iPad and Macbook).
Steps to reproduce the issue:
What steps you’ve tried already:
I'm using an iPhone 5, iOS 10.1.1
My Psotify account is Premium
The app version of Spotify you’re using: 6.8.0.3786
See attached screen shots:
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