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Forgot password and email

Forgot password and email

My problem is that I have my username but I don't remember my email nor my password and I am sign up with premium.... and I am wondering if I can fix this ... Thank you for your Help.
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1 Reply

Hey @floravillegas11, help's here! 

 

If you can remember your username, try logging into your Account Overview here. From here, you should be able to change your email address, and you can use this link to prompt a password change.

 

If you're still having some issues logging into your Account Overview, don't worry! Contact with us directly via email, or by tweeting our support handle. We'll be able to take a look under the hood and help you change your email and password.

 

Let us know how it goes.

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