Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Help me

Help me

Hello I have a problem when I click on a playlist there is a small message that tells me that Spotify can not open this type of link on my device (iphone 6) is very annoying ...

(Spotify free)

9CB9ADCC-877B-4FB5-9457-7E98FE5B2EC2.png
Reply
1 Reply

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

Suggested posts