Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I know under "Your Music", I can see Playlists, Songs, Artists, Albums. And I know I can filter each category to show only offline.
But I have some "songs" and some "playlists" offline and they are different. I want to see all the offline (downloaded) songs in one place with one search bar. Is this available?
There is currently no way to do this in the app.
You could however add all the songs to a playlist so that when you are offline you can just go to the playlist.
It means when I'm offline (which is a lot when commuting), I can't easily see what I can listen to.
Also, when trying to clear music off my phone, if I've saved an album but not as a playlist, there's literally no way to find that it's taking up memory on the phone.
This is kind of a must a feature.
For Android (not sure about iOS) You can view and delete each song, playlist, or album you downloaded by going to MY FILES on your phone. Look for the ANDROID folder then under that folder find DATA folder. Under DATA open SPOTIFY folder and open FILES. You will see all songs, playlists, and albums and you can delete what you don't want and view how much memory they use. If it's hard to do on your phone you can download a file management APP like esFile manager from Google Play store for free
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…