I can't listen to all my downloaded songs

[Oscarpro]

I have been having trouble playing my music offline for a while now. I can listen to some songs, oddly the recently downloaded ones, but not the rest.

This does not happen with all my devices, on my iPad I can listen to all the songs and in very good quality.

I already tried downloading the app again, deleted all the songs and downloaded them again and everything is still the same. I have enough space available for the downloads, I don't know what the problem is.

Plan

Premium

Country

Mexico

Device

iPhone XR, iPad Pro

Operating System

iOS 15, iPadOS 15

My Question or Issue

[Alex]

Hi there @Oscarpro,

Welcome to the Community!

Can you let us know if this is happening to particular playlists or albums on your phone?

Also, do the songs become immediately grayed out/ unavailable after downloading the playlist or does it happen after a few days?

Looking forward to your reply.