I can’t play some songs on my iPhone

[Ares1192]

I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS music.

so I wanna know if someone has a solution to this problem.

[guidreer]

Hey. Is this the latest version of iOS? If so, try deleting all your offline devices and then delete and reinstall the app. If you still can’t play such songs, try reseting your phone. That should do it. Hope it helped. Bye :).

[Ares1192]

Yep is the last one.

i’ll try. I hope that help me. I miss some songs xD 

[Ares1192 · Accepted solution]

I found a solution. 

if someone has the same problem the solution is erase the app (this includes all the data of the app), reinstall the app and download your songs again.

it is annoying, but its better than not listen music 

[guidreer]

I’m glad it worked :). If you need any other help soon, just send me a message and I’ll do my best ASAP. Bye :).