Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't play songs when using LTE

I can't play songs when using LTE

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of the screen that says "you are offline". I have friends with Androids and playing music offline works fine for them, so I didn't know if it was me or an Apple thing. If not, I'd like to know hot to fix this. Thanks!
Reply
0 Replies

Suggested posts