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I cannot access premium on my Ipad now- it only lets me do radio even though I paid for premium

I cannot access premium on my Ipad now- it only lets me do radio even though I paid for premium

I signed up for Premium a week or so after signing up for radio spotify. Now I cannot access  premium features on my IPad- only radio.

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2 Replies

Hey! Welcome to the community 🙂

 

Is your account showing as premium on your online overview?
If so, I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!


@Mattie wrote:

I signed up for Premium a week or so after signing up for radio spotify. Now I cannot access  premium features on my IPad- only radio.


Hi there, please could you uninstall and reinstall the iPad app 🙂

 

Liam

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