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I don't get notifications from Spotify.

I don't get notifications from Spotify.

If you open the app, go to Settings -> Notifications it says that, if you switch some options on, you'll get notifications when an artist you follow adds new music, when a playlist you follow is updated and more.

I have all of those options switched on, yet I've never gotten any notifications from the app. I've also checked the system settings, and notifications for Spotify are switched on, so I don't know why it might be that I'm not getting any.

If anyone knows of a possible solution, please help. Thanks in advance!
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2 Replies

Hey @parkjungwho, help's here!

 

We're currently looking into an issue with push notifications not being sent. In the meantime, we'd recommend opting into email notifications over at https://www.spotify.com/account/notifications/.

 

If you could also send us a screenshot of how the toggles look in your Notifications menu in the Settings, that'd be useful to see. 

Thanks, keep us posted.

I have been having this same issue.  Absolutely no notifications have been coming through for new posts from artists I follow, no playlist update notifications, no recommended music, nothing.  

 

Pics of my settings are below.  Thank you!

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