Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi there. Iphone 7 user here.
After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is in my apple music lib. EVERY TIME.
Shuting down the unit doesent help, as soon as i try to use spotify on bluetooth.. Apple music starts playing 2-3 seconds in.
I have exactly the same issue. IOS 11.02 in combination with any bluetooth audio device causes a lot of problems when using with Spotify. Futher the music control buttons in the control center won't work with Spotify, a walkthrough is to reboot the iPhone but that's only a solution for a short time after the same problems will occur again.
Open the apple music app start playing something and close it while it is playing. Solved it for me
Same - it was driving me mad in the car today - are Apple going to rectify this or is it their way of forcing us to listen to Apple Music!!!
same here
Exactly the same issue with my bluetooth device - Audi A5 with a Tune 2 Air thru iPhone 6. If they have done this to push Apple Music, it’s sneaky and not on... very frustrating. I even deleted Apple Music but then got no music playing at all. After reinstalling, rebooting, resetting network settings it’s better in that it will switch to Spotify when told to, and play, but it does start on Apple Music when you get in the car and it first hooks up. So miffed at Apple for this, as it is either shoddy product testing at best or deceitful intent at worst.
I have the latest version of spotify / no updates available, and that behavior is still the same. Mildly annoying 😕
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…