Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Iphone 6s

Iphone 6s

I got my new iPhone 6s today, restored my phone from backup and Spotify wouldn't download. Since then I have tried to download several times with an error of Spotify music could not be downloaded at this time.. Any help at all would be hugely appreciated! Thanks 

image.png
Reply
5 Replies

Hi I am having the same problem, have you managed to fix it? Thanks

I am also having this same problem.  Seems like an iPhone 6s problem

 

I have an iPhone 6s 64gb on iOS 9.0.1

 

Cheers

I'm having the same issue on iPhone 4, so I think it must be a problem with all their App Store downloads

I'm having the same issue on my 5S

Hello!

 


Please try the following steps to fix your problem. After each step, check whether you are still having this problem.

1. Simply double tap the icon of the app that you are unable to download and wait for a few seconds. Your download should resume.

 

2. Tap Settings > General > Date and Time > Set Automatically > and slide to turn off “Set Automatically”. Manually set the date one year ahead. Now try to re-download the apps. If you get an error message, go back to turn on “Set Automatically”  then try to download the apps again.

 

3. Restart your iOS device. Simply press and hold the on/off (sleep/wake) button until you see the red slider and slide the slider to turn your device off. To turn back on, press and hold the on/off button until the Apple logo appears.

 

4. Settings > iTunes & App Store > Your Apple ID > Sign Out.  Restart your device, then Settings>iTunes & App Store>Sign in and then try again.

 

5. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.


6. Reset Network Settings by tapping  Settings > General > Reset > Reset Network Settings, and then your iDevice will restart. Note that will reset all network settings including your Wi-Fi passwords.

 

7. Reset your device by pressing and holding the sleep/wake button and the Home button together until you see the Apple logo.

 

Hope this helps 

GOD BLESS

Spartan117

Suggested posts