Iphone does not recognize premium account!!

[nehashevade]

Hi Spotify,

I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use it on the iphone.

Thanks a ton for your help 🙂

Cheers,

Neha

[tinah]

i have the same problem.. someone please help. purchased premium to listen on my phone and can't. 

[DBbeME]

I'm having the exact same problem as of today... I was premium and my card expired, I edited my account info, and my computer now works, but my iphone doesn't recognize my premium account...

I've tried reinstalling the app with no success.

[mw01]

My i pad does not recognise my premium account, what can I do?

[Peter__ · Accepted solution]

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@mw01 wrote:

My i pad does not recognise my premium account, what can I do?

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Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post if you are still having issues.

Peter

[nehashevade]

Thank you Peter! premeium now works on my Iphone. One more question, do you know of a way to change my facebook account on Spotify? 

Maybe I will create a different thread for this, since it doesnt belong under this title.

Thanks again, will mark your answer as the solution 🙂