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Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes
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1 Reply

Hey there, 

 

Thanks for getting in touch about this here in the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

 

Just to confirm, is this only happening on your iPhone or on other devices as well? We'd also like to know if the issue persists while using a different network. If you've been using WiFi, you can give a cellular data a go or viceversa. 

 

On another note, does this happen only with music or with podcasts as well? Also, has this started happening when you subscribed to Premium?

 

We'll be waiting for your reply.

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