Keep listening for free on iphone when i have premium

[mjones7664]

Hi,

I have a premium spotify account and it works fine on my ipad but when im on my iphone it isint letting me play the tracks as its saying my premium trial is over.... i have an active premium account!!!

I have tried to log in and out, and also re install the app but no luck.

Can anyone help me out please.

[Taylor]

Hi, and welcome to the community!

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

Anthony 🙂