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Login Failed

Login Failed

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone.  I can login on my PC web browser and my IOS safari web browser.  I don't understand why but I just can't login on my IOS Spotify app, It gives me the message          

 

            Login failed

You've already created  an account 

            with this email adress

 

I also reset my password an hour ago and that might be the cause, any help is appreciated.

 

thanks

Reply
1 Reply

Hello BigHorn, I've been seeing a lot of this the last few days and haven't found a solution. In the meantime, I would recommend getting in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible. Hope this helps, and please let me know if there's anything else you need.

 

(If that support link doesn't work for you since you need to sign in, use this one.)

 

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