Login failed on IOS (iPad en iPhone)

[Josette]

Hi,

I try to login with an Iphone and/or Ipad but it fails from the Netherlands. The message I get is that the usersname and/or password is not correct. But when I login true a website I do can login.

Can anybody help me what goes wrong?

Kind regards,

Josette

[Bittencourt]

Hi Josette,

please try logging in with your username only instead of your username@email.com and let me know if it helps.

[beamzer]

Had the same problem and logging in with the username helps,

but that's close to harrasment, my spotify username is 26 random

characters, it's more complex than my password 😞