Login screen not working

[Sarahveillat]

Hi,

I just got a new iPhone 6s and downloaded the Spotify app. I'm trying to log in as I already have an account, however when I click on the button "log in" it takes ages to go to the next screen. Once there, the log in page is not loading at all. It just stays blank with the promo video playing (screenshot in attachments). I've tried to close the app completely and try again, didn't work. Also tried to delete the app and download it again, didn't work either.

Anyone who has come across the same problem and knows how to solve it? I'd really like to listen to my music 🙂

Kind regards,

Sarah

[Hubo]

Hey Sarah! Thanks for reaching out!

That's odd. Could you restart your iPhone? Also, what iOS version are you using? Let me know! 🙂

Have a great day!