Luis

[Luisrdz9494]

Me dice que alcance el límite de dispositivos y no puedo descargar música 😕 

[Eni]

Hey there @Luisrdz9494, 

Thanks for getting in touch about this here in the Community. Hope you don't mind a reply in English as it's the official language of the forum. 

We moved your post from the Chat board to the relevant Help board, where it fits better.

Keep in mind that you can have offline music saved on up to 5 devices. In this case, what you can do is to log in to your account on the device you don't use and disable all downloads on playlists you might have there.

On another note, we can confirm that if you don't go online at least once in 30 days on a specific device, your downloads will be removed automatically. If you don't have access to your devices, you can just wait for the 30 days to pass.

Or if you prefer, you can reach out directly to our Support team through any of these channels so they can further assist you with this. 

If you need a hand with anything else, the Community is here for you.