Many songs in Daily Mixes do not play via Sonos Arc

[matthewmagellan]

Plan

Premium

Country

USA

Device

Sonos Arc soundbar 

My Question or Issue

Lately my Spotify Daily Mixes have not played most tracks displayed on the custom playlist when I select my Sonos Arc soundbar as my current device from either the iOS or macOS Spotify app. Even songs that I have locally downloaded from other playlists are randomly skipped, and it seems like Spotify often skips 5-10 songs at a time.

Shuffle is disabled. This issue only seems reproducible on the Daily Mix playlists, and not other automatic Spotify playlists. 

I have tried clearing local caches and reinstalling Spotify fresh on both macOS and iOS and the issue persists, but I imagine this is because the data is going directly through the Sonos Arc rather than any other Spotify apps on the same network.

Is anyone else experiencing this, or by chance found any solutions?

[Eni]

Hey there @matthewmagellan, 

Thanks for getting in touch about this here in the Community.

We suggest that you try following these steps:

1. Unlink your Spotify and Sonos accounts again.

2. Turn your Sonos soundbar off.

3. Restart your router by unplugging it from power for at least 15 seconds.

4. Log out from your Spotify account, restart your phone, and log back in.

5. Turn on your Sonos speakers and link your accounts again.

Also, make sure that the Sonos soundbar's firmware is updated.

Let us know how it goes.