Missing Track's on playlist

[heathergilchris]

Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help please help ahhh

[musiccornercv]

Hi!

I'm not sure if I can help, but I'll try my hardest!

Can you describe your problem a bit more? Did they gradually disappear? Did they dissapear when you closed the app? Were they removed from your playlist completely or are they just showing up in grey? Did you delet the songs on another device?

[heathergilchris]

No I don't remember deleting them I just saw them disappear

[heathergilchris]

No I don't remember deleting them I just saw them disappear

[musiccornercv]

Did you do anything out of the ordinary? Tracks don't usually disappear without reason. 

Also, did you check whether the tracks still exist? Sometimes tracks get completely deleted from spotify. When that happens they will also vanish from your playlist.

[heathergilchris]

Yeah some still there but at bottom of the playlist????

[heathergilchris]

Yeah some still there but at bottom of the playlist????

[musiccornercv]

Okay, right now I'm just as clueless as you. If I do find a solution I'll be sure to tell you though!

[heathergilchris]

See the missing Tracks show on my computer but not on my phones app???

[musiccornercv]

Do you have enough space to download them? If not they might show up when you're offline. (If you have your settings set on only showing availble songs they'll become invisble when you're offline, but they should be back when you're online!)