My music is gone

[natethegreat12]

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won't let me. I'm not sure what else to try. Any help is appreciated.

[MichaelJerzak]

Can I see all your playlists?

[natethegreat12]

All of my playlists should be public. 

[Peter__]

Is your username "natethegreat12" if so I can see quite a few playlists on your account. Are you logging in using that username (not your email address)?

[natethegreat12]

I can access those playlists through my profile, but I can't get any of them into "your music" so I the whole song won't play, nor can I get anything offline. I'm not sure whether it's a problem with my app or my desktop.

[captainjurij]

I've got a similar problem. My playlists stopped showing in the "Your music" section, and now i cant play any music that isn't synced and/or saved in my playlists. I can search for a song that I know is in my playlist, and is also synced for offline play and it works. But if I try to play a song that isn't synced, Spotify won't play it.

Has this issue been adressed?

[natethegreat12]

So far it hasn't for me. But I'm wondering if it has something to do with my phone. I haven't upgraded to the iOS system so I don't know if that's keeping it from syncing and whatnot.