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My playlist won’t play

My playlist won’t play

Whenever I open Spotify, I click on the green button for my playlist and it is not play
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome.

 

To start investigating this issue, would you mind confirming if you've already performed a clean reinstall of the app? If not, we'd recommend following the steps mentioned in this article.

 

If the issue persists, we'd also recommend trying with a different Wi-Fi network to see if it makes any difference. If you don't have another one, you can borrow one from a friend or family member to test it out.

 

Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

 

We'll be waiting for your response.

OscarDCModerator
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