Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No Radio Button on iOS iPhone X

Solved!

No Radio Button on iOS iPhone X

Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?

Reply

Accepted Solutions
Marked as solution

Hey @docsgp,

 

Thanks for coming to the Spotify Community!

 

We're always testing things in order to improve Spotify. There's some more info on this here: https://support.spotify.com/article/why-am-i-seeing-different-features-than-my-friends

/M

View solution in original post

9 Replies

Hey! Could you provide any screenshot?

Here is a screenshot. My son has an iPhone 7s and the latest iOS and Spotify, and he has an icon at the bottom for Radio. 

E5A9375A-D80C-47F8-92A5-12EDA6EE1601.png

Could you provide app version, please?

Version 8.4.43

I have reinstalled and it is still missing a radio button option.

Marked as solution

Hey @docsgp,

 

Thanks for coming to the Spotify Community!

 

We're always testing things in order to improve Spotify. There's some more info on this here: https://support.spotify.com/article/why-am-i-seeing-different-features-than-my-friends

/M

So I understand clearly. There are several explanations that have been given on this thread. First is that this is a test on iOS devices to remove the radio feature. Next, it is currently being looked into, but now the actually answer is that Spotify simply likes to change things without notification or explanation. Yet, you have a premium for pay system in which you contractually agree to provide certain services to your customers. Do you have a section in your TOS that says you reserve the right to change the expected services without notification and without compensation for subscribed consumers? If not, then there seems to be no reason to trust that Spotify will consistently deliver the product I assumed I would agree to by subscribing. All in all it does not look good to simply change things without warning for different users and not be able to provide a consistent explanation.

Suggested posts