No premium even though i've payed

[Owen2701]

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting authorized by spotify.

[osornios]

Hey @Owen2701,

Check the status of your subscription, and if it appears as Free, the payment probably didn't go through on Spotify's side.

For the time being, it's better to get your Premium through the website.

[Owen2701]

So theoretically i lost my 12€?

[osornios]

@Owen2701

Not at all. Normally the amount gets back to your account a day or two later.