Offline sync local files to iphone

[Hanamaru21]

Plan

Premium

Country

USA

Device

iPhone 11

My Question or Issue

Hi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other as devices ready to sync but when I download the playlist on my laptop and my phone, the songs still do not show up on my phone. It still only tells me that I have to set the playlist for Offline Sync but there is no button to do so. I would really appreciate any help! Thanks!

[Alex]

Hey @Hanamaru21,

Thanks for reaching out about this in the Community!

We suggest that you follow these steps to be add local files to your iPhone:

1. On desktop, import your local files:

• Click , then Settings. 
• Scroll to Local Files and switch Show Local Files on. 
• Switch off any sources you don't want. 
• Click ADD A SOURCE to select another folder. 

   2. Add the files to a new playlist.

   3. Log in on your mobile or tablet using the same Wi-Fi as your desktop.

   4. Go to Settings  > Local Files and switch on Local audio files.

Note: You need to allow Spotify to find devices in the prompt that shows.

  5. Download the playlist with your local files.

If that doesn't work, make sure:

Make sure:

• You're logged in to the same account on both your desktop and mobile
• Your devices are connected to the same W-iFi network
• The app is up-to-date on both devices
• Your device is up-to-date
• The Spotify app has access to your local network. Check in your iPhone/iPad settings under Spotify

Note: Some of your files may be protected in restricted formats. Install QuickTime on your computer to allow most of these tracks to be played on Spotify.

• .mp3
• .m4p (unless it contains video)
• .mp4 (if QuickTime is installed on your computer)

The iTunes lossless format (M4A) isn't supported.

If your file isn’t supported, we do our best to match it with songs from the Spotify catalog. The version we match with might differ from the original.

If you still experience issues after following the steps above we suggest that you create a new topic on the help board so that we can continue to assist you.

Hope this info helps. Don't hesitate to reach out again if you need more help 🙂

[finlayb123]

Hi I know this is an old post but I'm still struggling with this issue even after following all the steps. I can find the songs on my phone but am not able to play them as they are greyed out.

[kd12345]

I am dealing with the same problem. I've done all the steps listed above but cannot get the songs to play on my iPhone. 

[RATSO]

Dealing with the exact same problem, please let me know if you find out how to sort it.

[AlejaR]

Hey folks,

Thanks for your replies in this thread.

In this case, we'd like to gather as much info as possible. So, please share with us the following:

• Exact make/model and OS version of the device inn which you noticed this.
• Exact Spotify version you have installed.
• Did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.

Keep us in the loop, we'll be on the lookout!
 

[finlayb123]

Hi,

I'm using an iPhone 12, I first noticed the problem in IOS 15.6.1 but I updated my phone to IOS 16 yesterday and the problem still persists. My Spotify version is 8.7.66.438

Thank you

[Yordan]

Hi @finlayb123,

Thanks for confirming.

Some changes to how local files are handled were recently introduced, Currently, it's no longer possible to wirelessly sync local files from your PC to your phone. Instead, the files have to be manually imported on the phone in order to be played by Spotify.

You can upload the files to your device by following the steps in this article.

Cheers!