Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Paying but not getting

Paying but not getting

I'm paying for premium but it's all of a sudden not working.   No manches!

Reply
1 Reply

Hi!
Please try the following and see if it fixes your problem:

  • Restart Spotify
  • Restart your device
  • Reinstall Spotify
  • Relogin Spotify

If that doesn't fix your problem, I would cancel Spotify Premium (You can do this by following the instructions here.) Then, rebuying it. 

 

Cate

Suggested posts