Playback issue: (only playing the first couple of seconds)

[hpez58]

Plan

Premium

Country

Germany

Device

iPhone 14 Pro

Operating System

iOS 18

My Question or Issue

Since a week ago or so, I have a recurring issue with the playback where only the first 2-3 seconds of the song gets played and then spotify goes into loading mode (there are no problems with my internet connection). There’s also an issue with search not working a lot of the times bug I’m not sure if the two are related.

[MihailY]

Hey @hpez58,

Thanks for reaching out.

Can you elaborate on your issue with the search? If possible, send us a short video or a few screenshots and a detailed description of how to reproduce it. Also, please let us know the following:

• Do you get the same behavior on other devices/the web player?
• Do you have enough free space on your phone?
• Does this happen on both mobile and WiFi data?
• Have you tried reinstalling the app?

Keep us posted.