Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlist changes randomised

Playlist changes randomised

 

Plan

Premium

Country

UK

Device

iPhone

Operating System

iOS

 

My Question or Issue

When moving songs from one playlist to another or taking songs off of playlist, it happens to a random song not the one chosen. Problem seems to stop when playing the song you want to move. Have never had this problem before, but has happened several times over the last couple days.

Reply
1 Reply

Hey @677775,

 

Sorry to see this has been happening!
This seems related to the app's cached data so I'd recommend clearing that first to see if that would make a difference.
In case this doesn't help out, you can take things a steps further and go for a complete clean reinstall of the app.

 

Should the same behaviour persist, let us know if it happens across multiple platforms or only on your iPhone.
Much appreciated! We'll be on the lookout for your reply 🙂

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts