Please help me

[Stephanni96]

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but without it I'm basically screwed. I checked my phone settings on cellular and it was all good but it just won't connect without wifi. Also all of my other internet is working like FB and Instagram and snapchat, Google, and other apps. This is a iPhone 6, I got it a couple months ago

[jean3601]

Hello @Stephanni96, Welcome to the community! 🙂

Lets troubleshoot this with you:

1. Are you able to connect to spotify on cellular? or not at all?
2. Concerning Downloading of Songs on cellular:

• Open the spotify app
• Bring up the side menu
• Go to the in-app settings
• go to "Streaming Quality"
• Scroll down and select "Sync over cellular"
• You can now download songs on cellular 🙂

I hope this helped! 🙂