Premium account stops playing claiming that my account is in use

[farbrortheguru]

My Premium account stops playing irregardless of which unit I am using (iPad, PC, iPhone or Sonos) with some error message that my account is already in use on some other unit. This is to my knowledge not true.

What to do?

[MattSuda]

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[farbrortheguru]

To get an reply within 24-48 hours should be rewarded with at least one free month

[MattSuda]

You can also sign into this page and click on "sign out everywhere" at the bottom left of the page:

https://www.spotify.com/us/accounts/overview/

You might have to sign in again on all your devices, but it might stop the problem from happening.

If that doesn't help, I suggest contacting support. 

[farbrortheguru]

Thanx!

I have already tried that. No difference. Same-same.