Premium subscriber "travelling abroad" and unable to log on.

[Laurakmorrissey]

Hi there,

I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abroad pops up. 

I should be able to access spotifuggle everywhere. The same issue happens on my iPhone. I have signed out and re installed the app numerous times but having no luck. Super frustrating. Any tips? 

L

[DasPeter]

Hello @Laurakmorrissey & welcome to the Community!

I'd recommend you to head over to your account settings and verify it says you're on the right country.

That setting occasionally gets changed and makes trouble when logging in.

Hope this helps! ♫