Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with offline playlist: Premium User

Problem with offline playlist: Premium User

Hi, 

 

I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have very simple/small playlists. Also, I have a premium membership. 

 

Please help. Geneveive 

Reply
1 Reply


@gdufau wrote:

Hi, 

 

I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have very simple/small playlists. Also, I have a premium membership. 

 

Please help. Geneveive 


Hi there!

Do you have a data connection?

 

What is happening when you try and sync the tracks?

 

Liam

Suggested posts