Queues Wrong Songs

[kyotoxxxx]

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help🙏

[Alex]

Hi there @kyotoxxxx,

Thanks for the post.

We'll do our best to help. 

First of all, we'd recommend doing a clean reinstall of the app on your phone, following this guide. This will assure that all possibly corrupted app data is cleared and you're running the latest app version on your device.

If the issue continues after that please upload a short video or some screenshots of the songs you're trying to queue and the ones ending up in your queue. 

Keep us posted on how you get on.

[CeledonianError]

Oh so you respond to THIS thread and not the thread where 30+ people are having the exact same issue? This is not unique to this person! The app has been broken since at least the night (EST) of the 29th.

[AlejaR]

Hey @CeledonianError,

Thanks for your reply and for the info shared.

We understand where you're coming from, and we really appreciate you taking the time to point us to a thread with more users reporting this behavior. We've gone ahead and added all those comments in this thread, in which we reported this inconvenience to our tech team. We'd suggest you subscribe to that thread so you can stay up-to-date on any news on the matter. Rest assured, this is being investigated.

We hope you found this helpful. We're always here to help.