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Randomly lost all my playlists

Solved!

Randomly lost all my playlists

I have an iPhone , the premium subscription, from USA and for some reason all my playlists are gone. I am not connected via Facebook just my email and it won’t allow me to recover the playlists because I never deleted them. Help! 

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Accepted Solutions
Marked as solution

Hey @hmt199802, welcome to the Community.

Hope you're doing great!

Could you double-checki if you can see your missing playlists when going to your account overview page here?

 

If you do see them, I'd recommend checkings this support article here.

 

However, if you don't see your lost playlists there, possiblly you've logged in to the wrong account. In this case check this support article.

 

Let me know how that goes 🙂

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3 Replies
Marked as solution

Hey @hmt199802, welcome to the Community.

Hope you're doing great!

Could you double-checki if you can see your missing playlists when going to your account overview page here?

 

If you do see them, I'd recommend checkings this support article here.

 

However, if you don't see your lost playlists there, possiblly you've logged in to the wrong account. In this case check this support article.

 

Let me know how that goes 🙂

Thank you!! I got them back 😊

how did you get them all back

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