Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What's new in this version (1.7.0)
Important to note
New update, but still no album seperators???
How can you anounce something like that really big and then mysteriously let it dissapear....?
In 1.5 they where there.... and then just gone, without any comment.
These so called updates are getting really annoying.
This is what Spotify Cares has to say about it:
Please Spotify, listen the premium users, the iPad mini is today so portable as an iPhone and each time we listen music, be in home, local work or in car, we prefer to use it insteed iPhone in order to save battery to others things which we can need like a simple phone call. Yes, keep the updates for iPhone but, please, do not jugde that we use iPad mini less times times than an iPhone. In my opinion, each time Spotify launches an update must be for both IOS devices type
Regards
@Goodman wrote:
What's new in this version (1.7.0)
- New: While you're viewing an album on iPhone, check out more releases from the artist in one tap.
- New: Now you can enjoy Your Music, Browse and Radio on Ford SYNC AppLink. And see those preset numbers on your dashboard? Use them to store your favourite playlists, albums and artists.
- Fictitious: This app is growing a really fancy beard.
Important to note
- There is an issue with Browse not updating properly. We're working on releasing a hotfix for this very soon.
When oh when will you implement a "clear cache" button in settings across all platforms???? I am SO tired of deleting/installing the app just to regain used space back!
For those wondering, this update makes the app work with iOS 8.
This update should also fix album art not showing in offline mode. (album art is still missing for local files though)
Seriously? You updated the app for a car but not for the ipad?????? We've been asking for months to access Your Music on the ipad. You can do it on the phone, and you've posted how many updates since then?????? What in god's name is wrong with you and why can't you just tell us why it cant be done or when it actually will be done? Why do you ignore this question?
I tweeted this. Please do it too:
.@Spotify @SpotifyCares @eldsjal you updated the Ford app but not Ipad w/Your Music? Why keep ignoring our requests? http://bit.ly/1xJjXyt
this company must be shamed. Also, it's going to fail if it keeps this up. I'm done paying you spotify
I am able to upgrade on the iphone 4 (iOS 7) but I get a download error "could not be installed at this time" on my iPod Touch with iOS 6.
@NoMadMan have you tried to reboot your device?
Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!
Yes. I have resprung 2x, rebooted at least 5x, switched to multiple wifi zones. Uninstalling and reinstalling will be a pain as I have spent hours collecting my offline music and I do not want to loose them again.
It is a top priority, in fact the new iPad update is coming soon. 😉
For real this time...
I guess I have to believe you this time 🙂
Nice picture Matt!
+1000 to cmonster
We actually stopped trusting Spotify because of their total lack of reply (even acknoledge) on that particular ridiculous point.
There must be reasons but at least say something to your paying user base.
I stopped my premium subscription this morning not because the I still can't use my ipad the way I used my iphone but because you ignore your users.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…