Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX

Spotify Version 4.0.0

 

Iphone 9.0.2

 

Spotify crashes on startup, loads the Icon then the whole app crashes.

I've tried every single method of fixing this no the spotify board.

I've tried the region changing thing, reinstalling, rebooting the entire device and every mixture in between. Nothing has worked. Deleting it off itunes online, nothing.

 

This happened after I set my spotify's phone listen to only show offline available playlists and the next time I opened it it never opened again.

 

Is it possible to clear the cache on the app or something because I know when I reinstall it shows the icloud symbol so that means no data really has been deleted has it?

 

Reply
1 Reply

Experiencing the same exact issue and have implemented all the aforementioned troubleshooting methods, resulting in no success. For millions of users paying $9.99/month, it's absolutely unacceptable that Spotify doesn't have a (1-800) support line to cater to a ton of loyal clientele and that it takes them weeks to respond to these threads. 

 

I've been on Spotify for 4+ years, and due to this bug (which seems to be occuring for a lot of people) I have terminated my "Premium" account and I've considering permanently migrating to Apple Music. 

Suggested posts