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Same audiobook in two separate volumes of a series

Solved!

Same audiobook in two separate volumes of a series

Plan

Premium

Country

United Kingdom

Device

 iPhone SE 3rd generation

Operating System

iOS 17.2.1

 

My Question or Issue

I have noticed that the audiobook for ‘I’m in love with the Villainess’ volume 4 has the exact same contents as volume 3. I have tried reopening the app in case it’s my own issue, but even on my web browser (DuckDuckGo) it’s the same story. I would upload screenshots but .jpeg isn’t supported. Any chance volume 4 could actually be uploaded?

Reply

Accepted Solutions
Marked as solution

Hey @Galaxy0,

 

Thank you for keeping in contact and for sending us the links.

 

We were also able to replicate the issue you're mentioning, it looks like chapter 3 and chapter 4 had the same content. However, it's highly possible that the metadata was uploaded to our platform with the content error.

 

So in this case, we'd recommend contacting our support team so they can report the Inaccurate Metadata to the right folks.

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
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View solution in original post

3 Replies

Hey @Galaxy0,

 

Welcome to the Community!

 

Could you send us the link to the Audiobook so we can check this out?

 

Hope to hear from you soon 🙂

IvelinaModerator
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Here’s Volume 3:

https://open.spotify.com/show/0WxYGnFMB5HEdun01817sZ?si=-rUYMQVzSc2pcWkOZFqUWg
and Volume 4:

https://open.spotify.com/show/60MWEKUfmxzfjeQnj3HKHb?si=88ro_PgbRWSB0ky8NnSo1g

Thanks for getting back!

Marked as solution

Hey @Galaxy0,

 

Thank you for keeping in contact and for sending us the links.

 

We were also able to replicate the issue you're mentioning, it looks like chapter 3 and chapter 4 had the same content. However, it's highly possible that the metadata was uploaded to our platform with the content error.

 

So in this case, we'd recommend contacting our support team so they can report the Inaccurate Metadata to the right folks.

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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