Shuffle and repeat settings reset/turns off

[carljohanfries]

Plan

Premium

Country

Sweden

Device

iPhone 8

Operating System

(iOS 12.1.4)

My Question or Issue

I have an issue where the shuffle and repeat functionality turns of by itself. Should'nt the app remember my prefered settings? This happens a few times every week or so.

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!