Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Shuffle version on i phone

Shuffle version on i phone

Hello,

 

i´m using spotify premium on my iphone one year.

since yesterday, i can use only the shuffle version on my iphone. 

 

I have checked my premium version and there ist everything ok. 

 

Do you habe any idea? 

 

 

Reply
1 Reply

Your Premium account is definitely okay, so try logging out and back in, making sure to use the details of your Premium account. You'll then be able to choose whether to use shuffle or not by tapping the album artwork on the now playing page and selecting/de-selecting the shuffle icon.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Suggested posts